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  • What currency are your products priced under?

    Currency is USD (United States Dollar)
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  • WHAT PAYMENT OPTIONS CAN I USE ON JOYAMIA.COM?

    We want to make buying your favorite Joya Mia products online fast and easy. So when it's time to make your joyamia.com purchase, you can use any of these payment options: Visa MasterCard  American Express Discover PayPal Joya Mia Gift Cards ...
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  • How do I use Chrome Pigment or the Magic Chrome Pen?

    (NOTE: Cure after every coat of gel) Step 1: Base coat Step 2: Black coat Step 3: Second black coat (optional) Step 4: Top coat (FLASH CURE 15 seconds only) Step 5: Use the pen/Chrome Pigment Step 6: Top coat (cure for 60 seconds to ensure applicat...
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  • What is 3-in-1 & 4-in-1?

    Our 3-in-1 & 4-in-1 means the set can be used 4 different ways: Lacquer polish Gel polish Dipping Powder Acrylic Powder (Our powders are compatible with monomer)
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  • How do I apply dipping powder?

    JOYA MIA® Dipping Powder System Instructions: 1) Push the cuticles back and buff your nails to remove shine, dirt or oil. 2) Cover the prepped natural nail plate with Joya Mia® Bond and let it air dry before applying the Base Coat. 3) Apply Joya...
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  • How many colors are in Aluminix?

    There are 24 colors in set 1 There are 24 colors in set 2 Total colors in the Aluminix Collection is 48
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  • Why cant I find MX?

    MX is a prefix that was used prior to ALX In 2019 Joya Mia used ALX in replacement.
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  • Why does my bottle show MX?

    The only difference on your Aluminix item is the sticker, some may have MX and some may have ALX. Eventually all stickers will show ALX
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  • Do I need the red bottle? ALX-Base

    The red bottle, (ALX-BASE) is used in order to achieve the chrome effect. Without the silver bottle you will achieve Jelly Nails or Glass Nails
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  • How do I create Glass or Jelly Nails?

    Simply use the Aluminix Collection without the silver base.
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  • How do I acheive the Chrome Effect?

    Simply use the ALX-BASE Silver base (Red Bottle) prior to applying the color tint.
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  • Is this the color shown or it it meant to go over another color?? Do both colors come together? in one box?? GX22??

    The Gelaxia collection is meant to be applied over black gel polish in order to be shown as on the website. This does require a bottom layer of gel to enhance the gel flakes in the bottle. Please see our youtube videos on this item for more details.
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  • How often do you need to change the filter for the O2FLOW MASK?

    You should change the filter every 2-3 weeks depending on your lifestyle and environment.
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  • How many hours does the battery life last on the O2FLOW Mask before I have to recharge?

    Battery life is up to 8 hours for each charge.
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  • Do I need to replace the battery for O2FLOW Air Purifying Mask?

    No, you do not need to replace the battery for the O2FLOW Mask, it is rechargeable.
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  • Can you wear O2FLOW Air Purifying Mask with glasses?

    Yes, with some adjustments made, you can wear them with your glasses.
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  • Up to many square feet does the O2 Flow Machine cover?

    O2 Flow Machine can cover up to 1100 sqft.
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  • Where are you located? & Where are you shipping from?

    Our warehouse is located in Los Angeles, California
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  • What are your hours?

    Joya Mia’s customer service is open Monday – Friday 9am – 5pm
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  • Where can I go to ask questions?

    Please go on our website and ask a virtual rep. Email us: info@joyamia.com Call us: 1-866-398-9051
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  • When will my order ship?

    All orders ship within 1-3 business days (not including weekends)
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  • When will I receive my order?

    Delivery takes between 7-10 business days (domestically) For international orders it may take 4-8 weeks depending on location and shipping service used.
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  • Do you ship worldwide?

    We sure do! Please note that you are responsible for any country-specific taxes and duties, charged by your government to the purchasing party for importing items. Usually you will get your order within 6-12 days. However, in case of delays please allow...
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  • What if my package is lost or stolen?

    Joya Mia is not liable for lost or stolen packages.
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  • What service do you use to ship?

    Domestic shipments: USPS, UPS, FED-EX International shipments: FED-EX, USPS
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  • Where are you located? & Where are you shipping from?

    Our warehouse is located in Los Angeles, California
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  • How can I receive FREE shipping?

    All domestic orders of $150.00 USD and over will receive FREE shipping. We apologize however, international orders do not apply to this discount.
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  • How much does it cost to send it to Denmark?

    The cost solely depends on your address and the amount you are purchasing. Once you are ready to checkout, you can see the cost of shipping.
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  • Do you ship to the United Kingdom ?

    Yes, we ship worldwide!
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